$($b$)$

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The corporate office is giving the managers of each channel the option of a customer relationship management system that will allow the managers to gather data about their customers and be more effective in their marketing efforts. The system will cost $$910,000$ and is expected to generate $$166,000$ in additional annual segment margin.

Calculate the residual income of each distribution channel assuming it purchases the new customer relationship management system. $($If the residual income is a loss then enter with a negative sign preceding the number, e$.$g$.-5,125$ or parenthesis, e$.$g$.(5,125).)$

Residual Income

Retail

Online

Catalog

eTextbook and Media

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