Question: B1 Ahmed is planning to start a multinational software development company to design and develop banking software solutions. He is planning to have the head

B1 Ahmed is planning to start a multinational

B1 Ahmed is planning to start a multinational software development company to design and develop banking software solutions. He is planning to have the head office in Muscat and the branches in London(UK), Los Angeles (USA), Mumbai (India), and Amman(Jordan). Could you please help him to identify the universal usability challenges that he may face during the development of the company? [3 Marks] B2 ABC telecommunication system is virtually using the chatbot - automating customer service system to conduct an online chat conversation via text or text-to-speech, instead of providing direct contact with a live human agent. Robotics expert Ahmed thinks such kinds of chatbots are going to replace all the employees in the industry. Is it Possible to replace all the employees? Or Do you think, full automation is not possible and still we need human control system? As an expert reviewer, justify your answer. [3 Marks] B3 COVID lockdowns restricted many citizens and professionals at home during essential hours of need. Explain the teleoperation technology and how it may be useful in dealing with medical emergencies. [3 Marks]

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