BA 4700

Module 2 Assignment

Review Chapter One and Chapter Two and answer the following questions. Each answer should be at least 5-7 sentences. You must use proper grammar and punctuation, and your work must be in your own words. Use this template and be sure each question is labeled.

Chapter One Questions

How does training differ between companies that are considered BEST Award winners and

those that are not?

What are the implications of generational differences in the workforce? What strategies should companies consider from a training and development perspective to cope with generational differences and use them to benefit the company?

How has new technology improved training and development? What are some of the limitations of using smartphones or notebooks for training

How can training, informal learning, and knowledge management benefit from the use of social collaboration tools like Twitter and Facebook? Identify the social collaboration tool and explain the potential benefits gained by using it.

Chapter Two Questions

What do you think is the most important organizational characteristic that influences training? Why?

Which strategic training and development initiatives do you think all companies should support regardless of economic conditions? Why?

What is human capital? How is human capital influencing the changing role of training from skill and knowledge acquisition to creating and sharing knowledge?

How would you design a corporate university? Explain each step you would take.