Question: Background: A 1 Home Improvement ( AHI ) provides installation services of different types for home improvement ( e . g . , Flooring, Lighting
Background: A Home Improvement AHI provides installation services of different types for
home improvement eg Flooring, Lighting & Ceiling Fan, HVAC, etc. in Northern Virginia.
AHI does not employ installers, but rather subcontracts the installations out to a list of approved
installers. Whenever a customer requests an installation service in the store, a contract is created
for the installation. Then AHI will assign an installer for the installation job in the contract.
Afterwards, the installer will go to the customers house and complete the installation. Currently,
this process is primarily paperbased and does not provide management with the information
needed to efficiently monitor contracts and installer performance. AHI often runs advertisements
for specials such as guaranteed week installation. Without a way to effectively manage
installations, installation service sometimes does not get completed within the promised
timeframe which has resulted in customer dissatisfaction.
You are hired by AHI to create a database that helps automatically tracks installation contracts.
The database must keep track of each AHI customer, including their unique customer ID first
name, last name, street address, city, state, zipcode, and phone number. It should also keep track
of all approved installers, including their unique installer ID first name, last name, city, state,
zipcode, phone number, and daily charge ie how much AHI pays to the installer for one days
work In addition, the database needs to record each type of installation service AHI provides,
including unique service type ID and service type name. In order to provide management with
the information needed to effectively track installations, the database should keep track of the
details for each installation contract, including unique contract ID the ID of the customer who
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MIS Assignment # Microsoft Access Assignment
requests the service, the ID of the installer assigned to complete the installation, the ID of the
service type the installation belongs to additional descriptions of the requested installation job,
service charge of the installation ie how much the customer pays to AHI for the installation
service the date the contract is created by AHI, the date an installer is assigned to work on the
installation, the date the installation is completed by the installer, and the customers
satisfaction rating of the installation job after the job is finished.
An installation contract may have not been assigned an installer yet, but once assigned each
installation is assigned to only one installer. An approved installer may have not been assigned
to any installation or may have been assigned to multiple installations. Each installation contract
belongs to only one service type, but each service type may have no installation contracts or may
be associated with multiple installation contracts. The database only records existing customers
who has requested services from AHI. While a customer might have requested for multiple
installations, each installation is for only one customer.
Your Task: Earlier, you have drawn the ER diagram for the database and you have created t
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