Background: In chapter 4 we learned about the customer list and how to create it. It is extremely important for a business to know and keep track of all customers. This helps with organization and overall customer experience.

For this discussion, consider the following:

After reading this chapter and creating the Customers list through the "Develop Your Skills", what stuck out to you about this function of QuickBooks? Feel free to include an example.

On the other end of the spectrum think of how a company that is not utilizing this system is running. Is it as efficient at contacting and knowing customer information?