Background:

NexGen Solutions, a leading software development company, has been experiencing a lack of innovation and creativity among its teams. Management attributes this slump to outdated training modules that fail to inspire or engage. To reignite the innovative spark, the company launched "Operation Phoenix," a transformative training program to overhaul their employees' creative thinking abilities related to software design and problem-solving.

The Narrative:

In a surprising twist, employees arrived at work to find the usual office space transformed into an 'Innovation Lab'. The familiar setting was now an interactive hub with stations labelled 'Creativity Pods', 'Idea Incubators, and 'Collaboration Zones'. As they settled into this new environment, a message from the CEO was broadcasted, detailing the company's challenges and the crucial role of 'Operation Phoenix' in NexGen's revival.

The broadcast was followed by a series of strategically placed, enigmatic puzzles and brain teasers that led employees to various parts of the lab. Each station presented a different aspect of training, from understanding user-centred design to exploring cutting-edge programming techniques. Meanwhile, the walls displayed inspirational stories of past projects and breakthroughs, subtly reminding them of their shared history of innovation and past problem-solving experiences.

Trainers, referred to as 'Phoenix Guides', facilitated the day's activities, offering insights and sparking discussions that led employees to reflect on how these new skills could be applied to their current projects. The hands-on activities culminated in a collaborative session where teams were tasked with creating a prototype using the new techniques they had learned.

The day ended with a casual retrospective meeting where teams shared their prototypes, received peer feedback, and engaged in a reflective dialogue about the day's learnings. However, there was no formal assessment of their performance, and the follow-up action plans for applying the training were unclear.

Student Task:

Your objective is to dissect "Operation Phoenix" and identify the elements of Gagn's Nine Events of Instruction present in the training program.