Banc ABC recently implemented advanced project management software. Employees reacted in different ways to the announcement. Which scenario best illustrates an employee's emotional response to organisational change that reflects their need for support in navigating uncertainty?

Sarah engages in discussions with managers to understand the rationale of the new project management software.

Lisa is surprised by the implementation of the new project management software and feels uneasy about the change.

Emma confronts management to justify the new project management software, wondering if it will benefit her career.

John accepts the new project management software, trusting that the organisation will create teams to support performance.