Banking on Emotional Intelligence Return to Activity Amber Performance Hi Abdelhadi Shuaib, good to quickly see you. I don't have much time to chat, but think it's important that I bring up issues with two members of your team. Amber's Performance vs. Company Average Miranda 58 60 54 58 53 51 52 49 45- 41 38 The first issue is with Amber. Please take a look at her performance. ! 30 Miranda 16 17 15 13 15 11 8 9 10 8 This is for the first three quarters she has been with us. As we're approaching her first-year review, I'm not sure if this job is a good fit for her. I'll also send you some concerning customer feedback about her later. Please see what needs to be done 0 Quarter 1 Quarter 1 Quarter 2 Quarter 2 Quarter 3 Quarter 3 (Amber) (Average) (Amber) (Average) (Amber) (Average) New accounts opened New loan applications New credit card applications Miranda Miranda And also, I've received some correspondence about Mahesh which! will forward to you shortly. You need to have a discussion with him because he's causing problems with other employees in the branch. If this continues, I'm not sure we can hold on to him. Banking on Emotional Intelligence Retu ( 8 Amber Performance employees in the branch. If this continues, I'm not sure we can hold on to him. Amber's Performance vs. Compa I have to go, but I'll be in touch. Thanks! 60 58 54 53 51 49 45 38 Miranda 30 16 17 15 15- 8 9 10 Alright, Abdelhadi Shuaib. Miranda has given you some things to think about. Based on what she's mentioned about your two employees, emotional intelligence (EI) issues are most likely involved. Which of these are El traits? Narrator 0 Quarter 1 Quarter 1 Quarter 2 Quarter 2 Qual (Amber) (Average) (Amber) (Average) (Am New accounts opened New loan applications New credit ca Select all that apply, then click Submit below Relationship management Self-engagement Cognitive management Social awareness Self-management Self-awareness Submit