Barrington Technology Group handles customer service calls for companies who do not want to house customer...
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Barrington Technology Group handles customer service calls for companies who do not want to house customer service centers in-house. Barrington has five call handlers and pays them $50,000 each per year. Each call handler can process 10,000 calls per year. Barrington has developed a software that allows customers get answers to their questions and complaints online, reducing the number of calls processed per year to 45,000. Variable cost per call taken is $1.50. What is Barrington's Actual Quantity (AQ)? 50000 QUESTION 23 Barrington Technology Group handles customer service calls for companies who do not want to house customer service centers in-house. Barrington has five call handlers and pays them $50,000 each per year. Each call handler can process 10,000 calls per year. Barrington has developed a software that allows customers get answers to their questions and complaints online, reducing the number of calls processed per year to 45,000. Variable cost per call taken is $1.50. What is the current Actual Usage of call reception capacity at Barrington? 45000 QUESTION 24 Barrington Technology Group handles customer service calls for companies who do not want to house customer service centers in-house. Barrington has five call handlers and pays them $50,000 each per year. Each call handler can process 10,000 calls per year. Barrington has developed a software that allows customers get answers to their questions and complaints online, reducing the number of calls processed per year to 45,000. Variable cost per call taken is $1.50. What is Barrington's Unused Capacity Variance? 5000 Barrington Technology Group handles customer service calls for companies who do not want to house customer service centers in-house. Barrington has five call handlers and pays them $50,000 each per year. Each call handler can process 10,000 calls per year. Barrington has developed a software that allows customers get answers to their questions and complaints online, reducing the number of calls processed per year to 45,000. Variable cost per call taken is $1.50. What is Barrington's Actual Quantity (AQ)? 50000 QUESTION 23 Barrington Technology Group handles customer service calls for companies who do not want to house customer service centers in-house. Barrington has five call handlers and pays them $50,000 each per year. Each call handler can process 10,000 calls per year. Barrington has developed a software that allows customers get answers to their questions and complaints online, reducing the number of calls processed per year to 45,000. Variable cost per call taken is $1.50. What is the current Actual Usage of call reception capacity at Barrington? 45000 QUESTION 24 Barrington Technology Group handles customer service calls for companies who do not want to house customer service centers in-house. Barrington has five call handlers and pays them $50,000 each per year. Each call handler can process 10,000 calls per year. Barrington has developed a software that allows customers get answers to their questions and complaints online, reducing the number of calls processed per year to 45,000. Variable cost per call taken is $1.50. What is Barrington's Unused Capacity Variance? 5000
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Related Book For
Essentials of Modern Business Statistics with Microsoft Office Excel
ISBN: 978-1337298353
7th edition
Authors: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams
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