Question: Based o n your learnings from reading the case and from this week's readings and ulearn material, come u p with a t least FOUR

Based on your learnings from reading the case and from this week's readings and ulearn material, come up with at least FOUR different types of consumers to target who might be VERY interested in automated ordering. Describe each and say why that particular target might prefer automated ordering AND which type of automated ordering might be the best fit for them... kiosk, app, etc. as well as whether that customer is typically an eat-inor take-out... pick-upat drive through or come inside to pick upor eat inside. ... any combinations. How would you reach EACH of those four types of consumers?
Then address how you would BEST communicate that in-person ordering is still welcome. How might the brand encourage automated ordering while not disparaging people who can't or simply prefer not to order that way? Note, because of laws protecting people with certain disabilities, ordering in-person can't cost more than automated ordering. .. Though some offers can be "online only." So this could also beaPR issue.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!