Question: Based on class lecture, when talking about postpurchase behavior, customer satisfaction can be increased by perceptions and / or expectations. 5 increasing / increasing decreasing

Based on class lecture, when talking about postpurchase behavior, customer satisfaction can be increased by perceptions and/or expectations.
5
increasing/increasing
decreasing/increasing
increasing/decreasing
decreasing/decreasing
Based on class lecture, when talking about postpurchase behavior, customer satisfaction

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