Question: Based on my 2 positive and 2 negative category rules of text mining, suggest me deployment of CRISP - DM . Topic: Application of text

Based on my 2 positive and 2 negative category rules of text mining, suggest me deployment of CRISP-DM. Topic: Application of text mining on customer satisfaction on nike online reviews.
2 positive: Positive Product Quality and Overall Positive Reputation
2 Negative: Negative Service and Negative Product Quality

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