Question: Based on question 1, are there any technology issues that need to be addressed? Remember, the internet was especially unkind to the airlines, when passengers

Based on question 1, are there any technology issues that need to be addressed? Remember, the internet was especially unkind to the airlines, when passengers used their enhanced access to information to bargain down prices. How did the airlines solve this problem? You can argue that technology is incidental here (regulation, fuel prices and other issues might be more explanatory), but do offer an assessment on the role of technology in this industry

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