Based on the course material, analyzing customers' likes and dislikes in the CRM feature related to Select one: a customers response b. customer satisfaction c customers needs d customer loyalty Attracting attention to the values of business' product and service is best defined as: Select one: O a value promise O b. value marketing O c. value delivery O d. value creation An entrepreneur decides to open his or her business based on a personal, unique and inovative business concept. This is an example of Select one a. using someone else's product Ob very risky behavior that will result in failure O e developing own product d. buying someone else's company Based on the materials of the course, when a restaurant is following environmentally friendly practices and buys from local suppliers, it is un example of Select one a sustainable enterprise b. financial control cunsustainable enterprise d reducing costs In economic downturn, when prices on upscale hotel rooms go up, the demand for such rooms is considered to be Select one: a elastic b controlled c uncontrolled d. inelastic