Question: Based on the described process and examples given of Quality Assurance Matrix (QAM) and Quality Control Story techniques create your own example using one of

Based on the described process and examples given of Quality Assurance Matrix (QAM) and Quality Control Story techniques create your own example using one of these techniques. (You are free to choose the industry field and the product or service type). (Minimum of 200), { 2 Marks}.

the article ( Improvement of the customer satisfaction through Quality Assurance Matrix and QC-Story methods: A case study from automotive industry G M Sicoe1, N Belu1, N Rachieru1 and E V Nicolae2)

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