Question: Based on the extract above please answer the question below. THIS IS A 15 MARK QUESTION 1.3 In light of the above article, discuss three

 Based on the extract above please answer the question below. THIS

Based on the extract above please answer the question below. THIS IS A 15 MARK QUESTION

1.3 In light of the above article, discuss three types of information systems that McDonalds can use for the operational convenience of its employees and to help them in their decision making. (15 MARKS)

10.1.2 BUSINESS INFORMATION SYSTEMS 202 [100] READ THE ARTICLE BELOW AND ANSWER THE QUESTIONS THAT FOLLOW: As of 2017, McDonald's was one of the world's largest restaurant chains. The company had its roots in a small fast-food joint started by two brothers named Richard James McDonald and Maurice James McDonald in San Bernardino, California in 1940. A businessman Ray Croc was associated with the rapid growth of the fast-food retail chain in the US and globally in the subsequent years. It took 33 years for McDonald's to open its first 10,000 restaurants. While it touched the 20,000-restaurant mark in mid-1996, the total surpassed 23,000 by the end of 1997. McDonald's Corporation had installed several Information Systems for the operational convenience of its employees and to help them in their decision making. It had implemented these information systems to store and leverage customer information, provide quick service to the customers, impart training to its employees, etc. These systems were used to make it more convenient for customers to buy food through electronic payments. Also, an effective customer relationship management strategy was implemented to retain customers. McDonald's used Information Systems to increase efficiency and deliver quality food to its customers with advanced technology so that the food would be fresher, tastier, and hotter each time they delivered it. The Information System was also leveraged to decrease the effort, cost, and time involved in the procedures. Source: CMS McDonalds (2013) Available at

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