Question: Based on the facts from this and previous weeks chapters, design a balanced scorecard for Foleo Fones business unit, which includes: 4 perspectives: financial, customer,

Based on the facts from this and previous weeks chapters, design a balanced scorecard for Foleo Fones business unit, which includes:
4 perspectives: financial, customer, internal business process, learning and growth
1 objective for each of the 4 perspectives. (Hint: Do not use generic objectives from the text ensure the objectives you suggest are specific to Foleo Fones and align with the Foleo Groups organisational goals.)
1 lag indicator and 1 lead indicator for each objective. (Hint: Do not use generic lag and lead indicators. There must be a causal link between the lead and lag indicators you suggest, and a link between the lag indicator and the objective it measures. Ensure you suggest performance indicators that can actually be measured.)
1 specific target that is appropriate for each lead indicator you suggested above.
1 initiative Foleo Foness can put in place to achieve each target you suggested above.
Present your balanced scorecard in the table provided below.

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