Based on the material in Module $5,$ why has Bingham and Women's Hospital shifted from working to eliminate errors to reducing harm? Give a specific example from the film clip to illustrate your explanation.

This question has two parts:

Explain why has Bingham and Women's Hospital shifted from working to eliminate errors to reducing harm?

Provide an example from the film clip to illustrate your answer regarding reducing harm.

Make sure to answer both parts and failure to answer any one part will result in no points for the question.