Based on the reading, briefly explain how each barrier to communication listed below can disrupt or hurt communication efforts: 1) Selective perception: 2) Information overload: 3) Lack of Source Familiarity or Credibility: 4) Informal gossip - "the grapevine": 5) Semantics (acronyms, buzzwords, jargon. Or slang): 6) Gender differences in communication: 7) Biased language: 8) List ways we can listen actively: 9) Oral Communication: What are some ways you can improve the quality of your conversations? 10) Putting Thomas Jefferson's rules into action when we write, what are five ways to communicate more with fewer words? 11) What does nonverbal communication include? 12) Cross cultural communication: Give an example of how using gestures across various cultures could potentially cause miscommunication: CHAPTER 9 - MANAGING GROUPS AND TEAMS 1) What is a group? 2) What is an Informal work group? 3) What is a formal work group? 4) What happens during the following stages of group development: Forming, Storming, Norming, Performing, and Adjourning? -Forming -Storming: - Norming: - Performing: -Adjourning: Define the following: 5) Group cohesion: 6) Social loafing: 7) Top management teams ("upper echelon teams"): 8) Traditionally managed teams (see figure 9.8): 9) Self-managed teams: 10) Self-directed team (see figure 9.8): 11) Team norms