Based on the Service Quality Gap model, identify ALL True statements

Gap $4($Communication Gap$)$ exists when there is a discrepancy between what is promised in marketing and what is delivered in reality.

Gap $3($Conformance Gap$)$ occurs when there is a disparity between service quality specifications and the actual service delivery.

Gap $2($Design Gap$)$ highlights the discrepancy between service quality specifications and customer expectations.

Gap $2($Design Gap$)$ arises when there is a disconnect between management's perceptions of customer expectations and the service quality specifications established by the company.

Gap $4($Communication Gap$)$ refers to the gap between customer perceptions of service quality and their initial expectations.

Gap $1($Market Research Gap$)$ exists when there is a difference between customer expectations and management's perception of those expectations.

Gap $5($Perception Gap$)$ is concerned with understanding customer expectations through research and feedback.

Gap $3($Delivery Gap$)$ represents the difference between marketing messages and actual service delivery.