Question: Based on the Service System Design Matrix , a higher degree of customer contact during the service: Group of answer choices A. Causes higher production

Based on the Service System Design Matrix, a higher degree of customer contact during the service:

Group of answer choices

A. Causes higher production efficiency.

B. Leads to more sales opportunity.

C. Generally requires more interpersonal skills.

D. Both B and C are correct

E. All of the above are correct

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