Based on this criteria: Your organization has successfully implemented a new order processing system. The system has now entered the maintenance phase and management has asked you to outline methods for gauging the maintenance program's effectiveness. Provide your management with some key measurement indicators and examples of effectiveness. Is the following correct? Key process indicators are metrics that link the performance of the order system back to the organizations strategic goals. These indicators provide a baseline of performance that can be used to identify significant performance changes and establish minimum thresholds of performance that can be used to determine optimal maintenance intervals. Metrics that may be useful for this type of system could be internal order processing time from submission to shipment, number of internal support requests for the overall system per time period, number of failed orders due to inventory or other errors, and on-time deliveries to external customers