Question: Based on what you learned in this TQM class, select three techniques or tools that resonated with you. Also describe how you intend to use

Based on what you learned in this TQM class, select three techniques or tools that resonated with you. Also describe how you intend to use the learning from the class in your career. Limit your answer to 100 words.

Examples of techniques/tools

  • 8 Step Methodology
  • Pareto Charts
  • Service Blueprints or Flow Charts
  • Check Sheets
  • SIPOC
  • Fishbone Diagram
  • Control Charts
  • Standard Work
  • 6S
  • Control Plan
  • Value Add Analysis
  • Lean Wastes
  • Scatter Plot
  • Voice of Customer/Kano
  • Quality Function Deployment
  • FMEA
  • Correlation Analysis
  • Poka Yoke
  • Kaizen
  • Affinity Analysis

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