Question: Based on your Marketing Simulation: Customer Centricity results ( opens in new ) , write a report that analyzes the relationship between market valuation and
Based on your Marketing Simulation: Customer Centricity results opens in new write a report that analyzes the relationship between market valuation and customer equity.
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Summarize the business objective presented in the simulation.
Compare the Customer Lifetime Value CLV approach to a productdriven approach.
Identify the most valuable customers and discuss how the target customers maximize the business CLV by addressing the following:
Sector size differencesCustomer acquisition costs per sectorChurn rates of customers within the sector, and effectiveness of retention effortsThe propensity to purchase premium products and servicesThe propensity to refer other customers
Recommend acquisition channels by describing how new customers with similar qualities will be found and attracted
REQUIREMENTS
Citation Requirements: minimum of
Word Count:
APA Formatting
Summary of the business objective
Comparison of the Customer Lifetime Value CLV approach to a productdriven approach
Identification and discussion of the targeted customer based on the customer characteristics
Recommendation of the acquisition channels
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