Based on your performance in helping with establishing an appropriate performance measurement approach, the Board of Directors at St. Johns Medical Center has asked you to stay on as a consultant to help them implement the hospitals new performance management program. You understand that this is not the first time that St. Johns Medical Center has attempted to implement such a program. From your conversations with various managers and employees, you have heard that many people expect this program to be a total failure, just as past programs have been. The root of the problem was that those past programs were unfair. You have a sense that employees at various levels had no idea what the goals of the program were and you have an uneasy feeling that, unless a number of activities precede implementation of the new program, it is destined for failure too. . Write a memo to the Board describing what actions must be taken before the program can be effectively implemented. Discuss the primary goal of each of these interventions and explain how you will know that these goals have been met.