Question: Because customers have different needs and expectations, the key to distributive fairness in service recovery is to Multiple Choice contact a supervisor quickly. listen to

Because customers have different needs and expectations, the key to distributive fairness in service recovery is to
Multiple Choice
contact a supervisor quickly.
listen to the customer.
resolve the problem quickly.
provide a fair solution.
estimate the damage.
Because customers have different needs and expectations, the key to distributive

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