Question: Because firms combine tangible and intangible resources to create capabilities, capabilities are often based on developing, carrying, and exchanging information and knowledge through the firm's
Because firms combine tangible and intangible resources to create capabilities,
capabilities are often based on developing, carrying, and exchanging information and knowledge through the firm's human capital.
these capabilities are fragile and subject to sudden loss of value.
capabilities are easily transferred from one firm to another as employees change jobs.
these types of capabilities are considered primary activities in the value chain.
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