Question: Because JCPenney operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that top leaders

Because JCPenney operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that top leaders at JCPenney _______.
a. deemphasize lower-level management training
b. deemphasize lower-level management accountability
c. control their managers tightly
d. centralize decision making
e. decentralize authority

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