Because Marcus works within an IS organization viewed as a cost center and service provider by the rest of his organization, one of his major goals is to a. regularly collaborate with and educate external customers b. consolidate IS resources and eliminate redundant functions C. eliminate barriers to closing sales with customers d. employ newer technologies such as mobile computing Surveys indicate that a solid majority of employers use IT certifications to a. substitute for on-the-job experience b. make decisions about raises in pay C. qualify or disqualify applicants for certain jobs d. train new information system workers Which statement about the drivers that help set information system organizational strategy is false? a. They include innovative thinkers inside, but not outside, the organization. b. They include more general organizational strategies at the corporate level. C. They include the perception of the IS organization by the rest of the organization. d. They include technology innovations in hardware and software