Because they supervise the manufacturing process and guarantee the efficient and effective delivery of goods and services, operational managers are crucial to a company. They are in charge of quality control, process optimization, and resource allocation$$all of which are essential for preserving competitiveness and satisfying client demands. Their strategic choices improve the organization's bottom line by streamlining processes and cutting expenses.

An organization could technically function without an operational manager, but it would probably suffer from inefficiencies and a lack of focus. Without committed operational leadership, businesses may find it difficult to manage resources, coordinate activities, and adjust to market shifts. Lack of an operational manager may result in chaos, lower output, and eventually an inability to accomplish corporate goals.