Before beginning to compose a successful business message, you need to collect necessary information by conducting informal or formal research. Often the information you collect during the research process helps shape your message.

Which questions should you ask yourself in order to avoid frustration and inaccurate messages? Check all that apply.

What does the receiver need to know about this topic?

Where should I begin my research?

How is the receiver to take action?

What is the receiver to do$?$

What will happen if I don$$t conduct research?

Long reports and complex business problems often require formal research methods.