Before the simulation, what was your general perception of the process of change

management? How has your understanding of change management evolved after

completing the simulation?

$$ In the low authority scenarios, which actions did you find to be the most effective in

achieving your desired outcomes and why? What about in the high authority scenarios?

Why is it more difficult to lead change for a middle manager?

$$ In the low urgency scenarios, which actions did you find to be the most effective in

achieving your desired outcomes and why? What about in the high urgency scenarios?

Why is it more difficult to lead change in a low$-$urgency situation?

$$ In which scenario did you find the most success? In which scenario were you the least

successful? How would you explain the difference in outcomes between your most and

least successful runs?

$$ Thinking across all four runs of the simulation $$ which levers did you tend to use first?

Which did you use later on$?$

$$ What is the importance of timing and change action sequencing in achieving the desired

outcome?

$$ Comment briefly on what you learned about the role of each of the four following areas

with regard to change management:

o Credibility: who needs it and why? When and why did you lose it during the

game?

o Coalition$-$building: what$$s the role for groups vs$.$ individuals?

o Disruption: how much, when, and for whom?

o Top$-$down $/$ bottom$-$up $/$ middle$-$out: what are the differences in successful

implementation for initiatives starting in different places?