Before you can develop the competency, you need to have developed the competency O a. diversity, change b. self: communication O c communication, self O d. change; diversity To promote effectiveness, leaders should strive to attain all of the following characteristics in their teams except: O a. communicate freely among themselves O b. members are able to diagnose individual and group processes and improve their own and the group's functioning O c. all of these are desirable characteristics that leaders should promote in teams O d. members are willing to receive help from one another and to give help to one another Define creativity and explain why it is important to an organization. Define and briefly describe the five stages of creativity