Question: Being able to say... I ' M SORRY! This week, we learned about complex situations and how we might handle them as a nurse. We

Being able to say...

'

M SORRY!

This week, we learned about complex situations and how we might handle them as a nurse. We learned that sometimes, during these times, we need to apologize to our patients. Is apologizing difficult for you? Share your experience with 'having to apologize' and the best way you've found to be successful with an apology.

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