Being Better by Doing Better

To survive and win over time, you have to gain and maintain advantages over the competition. You do this by being better at doing valuable things for your customers. Best Buy, an American multinational consumer electronics retailer, is focused on managing important issues that impact today$$s corporate environment. The goal of this video is to demonstrate how the retailer successfully maintains an advantage over the competition.

Click the $$Click on the Play button to watch the video. Then, answer the questions that follow.

$$McGraw$-$Hill Education

What types of skills do Best Buy$$s managers primarily need when they are considering the company$$s overall direction and interaction with external stakeholders as it pertains to inclusion and diversity?

Multiple Choice

technical

conceptual and decision

emotional intelligence

task

interpersonal and communication