Below are eight common methods that project and functional employees can use to provide communications: a. Counseling sessions b. Telephone conversation c. Individual conversation d. Formal letter

e. Project office memo

f. Project office directive

g. Project team meeting

h. Formal report For each of the following actions, select one and only one means of communication from the above list that you would utilize in accomplishing the action: 1. Defining the project organizational structure to functional managers 2. Defining the project organizational structure to team members 3. Defining the project organizational structure to executives 4. Explaining to a functional manager the reasons for conflict between his employee and your assistant project managers 5. Requesting overtime because of schedule slippages 6. Reporting an employees violation of company policy 7. Reporting an employees violation of project policy 8. Trying to solve a functional employees grievance 9. Trying to solve a project office team members grievance 10. Directing employees to increase production 11. Directing employees to perform work in a manner that violates company policy 12. Explaining the new indirect project evaluation system to project team members 13. Asking for downstream functional commitment of resources 14. Reporting daily status to executives or the customer 15. Reporting weekly status to executives or the customer 16. Reporting monthly or quarterly status to executives or the customer 17. Explaining the reason for the cost overrun 18. Establishing project planning guidelines 19. Requesting a vice president to attend your team meeting 20. Informing functional managers of project status 21. Informing functional team members of project status 22. Asking a functional manager to perform work not originally budgeted for 23. Explaining customer grievances to your people 24. Informing employees of the results of customer interchange meetings 25. Requesting that a functional employee be removed from your project because of incompetence