Question: Benchmarking involves: comparing the best practices in one industry against the best practices in another industry studying how a company's competitive capabilities stack up against

Benchmarking involves:
comparing the best practices in one industry against the best practices in another industry
studying how a company's competitive capabilities stack up against the competitive capabilities of
selected companies known to have world-class competitive capabilities
checking whether a company has achieved more of its financial and strategic objectives over the past
five years relative to its direct competitors
comparing how different companies perform various value chain activities and then making cross-
company comparisons of the costs and effectiveness of these activities
studying whether a company's resource strengths are more/less powerful than the resource strengths of
rival companies
 Benchmarking involves: comparing the best practices in one industry against the

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