Best Care Power Interest Case Study This case study centres on Best Care, a long established charity based in the small town of Carmine 100km south of the capital city of Teal in the state of Eastern Australia (EA) Best Care provides aged care, family community, health and disability services for residents of the Carmine Region in LA. It is geographically restricted by its constitution as to where it can operate. Recent changes in the legislation governing charities in A are forcing Charities who provide care to become more professionalised. The main legislation is the National Disability Insurance Scheme (NDIS) which is administered by the Department of Health and which is requiring care providers to adopt a person centred approach and offer individualised support models. This is requirement is proving difficult to implement for small charities such as Best Care because these charities rely on a mix of paid staff and volunteers to operate using very basic technology. Generally, the volunteers are part time and unskilled A recent audit commissioned by the governing board of Best Care highlighted areas requiring immediate improvement so that they could implement the legislative changes. Consequently, a new Operations Manager Jane Doe was appointed by the governing board. She is the project sponsor and has been tasked with defining and implementing the improvements through a project. She has appointed Violet White as the project manager and has asked Violet to help her understand the stakeholder challenges involved. The main problem the project will address relates to how Best Care interacts with customers and how customer records are managed and stored, Best Care will need to procure a professional client management IT system that will support their new business processes. Like many similar organisations, Best Care currently operates in a reactive way, and has an operational administration office that allocates work. The staff in the office do not use any formal processes because work is allocated as the demand arrives. They use a lot of paper forms and do not maintain electronic records. The old computer in the office is only used for word processing. Jane Doe has admitted to Violet White that Best Care has a diverses of staff, many of whom are not computer literate. She mentions that this presents a challenge in determining the most appropriate IT Solution for the future. She explains to Violet White that implementation of any proposed IT solution must recognise the competence and abilities of people employed by Best Care regardless of whether they are paid or volunteers. Jane Doe advises Violet White that funds are limited in Best Care and the project should consider this She says that it might also be sensible to approach previous corporate or individual donors to see they would help to fund the IT project. Violet tells Jane that she would like to create a power interest matrixto help to map and analyse the stakeholders involved in the project before she goes any further. Instructions 1. Create a scudeant power interest grid for this project and position the stakeholders in the grid ensuring that you indicate the relative positions of each stakeholder to each other. 2. Explain why you have placed each stakeholder in each location on the grid Surested Power interest Template was com INTEREST Best Care Power Interest Case Study This case study centres on Best Care, a long established charity based in the small town of Carmine 100km south of the capital city of Teal in the state of Eastern Australia (EA) Best Care provides aged care, family community, health and disability services for residents of the Carmine Region in LA. It is geographically restricted by its constitution as to where it can operate. Recent changes in the legislation governing charities in A are forcing Charities who provide care to become more professionalised. The main legislation is the National Disability Insurance Scheme (NDIS) which is administered by the Department of Health and which is requiring care providers to adopt a person centred approach and offer individualised support models. This is requirement is proving difficult to implement for small charities such as Best Care because these charities rely on a mix of paid staff and volunteers to operate using very basic technology. Generally, the volunteers are part time and unskilled A recent audit commissioned by the governing board of Best Care highlighted areas requiring immediate improvement so that they could implement the legislative changes. Consequently, a new Operations Manager Jane Doe was appointed by the governing board. She is the project sponsor and has been tasked with defining and implementing the improvements through a project. She has appointed Violet White as the project manager and has asked Violet to help her understand the stakeholder challenges involved. The main problem the project will address relates to how Best Care interacts with customers and how customer records are managed and stored, Best Care will need to procure a professional client management IT system that will support their new business processes. Like many similar organisations, Best Care currently operates in a reactive way, and has an operational administration office that allocates work. The staff in the office do not use any formal processes because work is allocated as the demand arrives. They use a lot of paper forms and do not maintain electronic records. The old computer in the office is only used for word processing. Jane Doe has admitted to Violet White that Best Care has a diverses of staff, many of whom are not computer literate. She mentions that this presents a challenge in determining the most appropriate IT Solution for the future. She explains to Violet White that implementation of any proposed IT solution must recognise the competence and abilities of people employed by Best Care regardless of whether they are paid or volunteers. Jane Doe advises Violet White that funds are limited in Best Care and the project should consider this She says that it might also be sensible to approach previous corporate or individual donors to see they would help to fund the IT project. Violet tells Jane that she would like to create a power interest matrixto help to map and analyse the stakeholders involved in the project before she goes any further. Instructions 1. Create a scudeant power interest grid for this project and position the stakeholders in the grid ensuring that you indicate the relative positions of each stakeholder to each other. 2. Explain why you have placed each stakeholder in each location on the grid Surested Power interest Template was com INTEREST