Best practices in doing a spend analysis may include: a. Percent (\%) of supply base accounting for 80% of spend. b. Percent (\%) of spend that is non-compliant. c. Spend not under management. d. All the above. The supply chain may include: a. Distribution b. Integration c. Operations d. All the above Companies can create shareholder value by increasing sales volumes. a. TRUE. b. FALSE. The supply management organization may be seen as: a. A strategic approach to planning . b. Key to supply market research. c. Quality control. d. All the above. Among key supplier evaluation criteria is/are: a. Financial stability. b. Cost structure. c. E-commerce capability. d. All the above