Between 200 to 250 words please

Pre-requirements: Read chapter 8, the section about writing adjustment and claims messages. Read the following scenario then write an email message in response. You should write a minimum of 4 paragraphs. Background: You manage an electronics online store that offers accelerated delivery if you sign-up to their "speedy delivery" service which gives the customer a one-month free trial period and then automatically bills them if they do not cancel. The company profits by the service. One day, you received an angry email from a customer who was requesting a refund because she has not requested the service intentionally. She argued that the process of signing up for the service by mistake is easy because 1) the text is in small print and easy to miss, 2) the customer forced to opt-out of the service rather than opt in, 3) Details of the terms are not provided on every relevant page. Task: Write an email to the customer in which you grant her request without admitting that your company is at fault. Defend the company's policy but tell the customer you would accept her request this time. Criterion The email has a subject line that condenses the content Salutation is appropriate (Sir/ Madam not to whom it may concern) In first paragraph, writer thanks the customer, shows sympathy, and indicates that there will be a solution. In the 2nd para, writer gives details of the solution. 3rd para, writer resells the company and assures the customer of the company's commitment to serving the customer 4th para, writer concludes with good will tone is appropriate, language is not too formal or too casual language used is correct, appropriate word choice, grammar, and punctuation