Big City Medical Center has decided to offer its own health plan to commercial populations. It is in the process of obtaining an insurance license from the state's Department of Banking and Insurance. The President of BCMC thinks that the employee healthcare plan is a good place to develop an understanding of taking on risk. As a result, the President charges you, the CHRO, with designing a health plan to test BCMC's ability to handle risk. 

How do you structure the health plan?

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Designing a health plan is a multistep process that involves many elements Heres an overview of some key considerations and steps you may want to take ... View the full answer