Blake has been tasked with understanding the ongoing Flow Time for the system in support of the sales staff (who are communicating with customers). She noticed that the demand rate seemed to fluctuate between 35 units per hour and 100 units per hour. Assuming the batch size is 36 units, answer the questions below.

During the time that the demand rate was 35 units per hour, she saw that there were 1000 units in the system. How long should Blake tell the sales staff that it would take to receive units from order to completion?

During the time that the demand rate was 100 units per hour and a batch size of 36 she considered the system capacity, but had trouble estimating the inventory level and wasnt sure what the flow time would be for a new order. She considered the flow rate if the system capacity was much lower than 100. Can you explain why?