Bobby Burns is reviewing the latest corporate documents. His Global company manufacturers, packages and sells dog food in cans that are then shrink wrapped in groups of 24. Bobby was concerned with the level of quality of his company's product. Dog food is a highly competitive business and most customers remain loyal to a brand for the entire time they have a pet. In order to measure and prove the quality of his dog food properly, and be within budget, Bobby should: Question 32 options: Compare the number of product returns each quarter against the stated acceptable level of 3%. Increase quality control expense equal to % increase in market share Increase quality control expense equal to % increase in cash flow Increase quality control expense equal to % increase in net profit per quarter Establish a high P/Q rating that shows good quality.

Answer rating: 100% (QA)

To properly measure and prove the quality of his dog food while staying within budget Bobby should take the following steps 1 Establish Quality Metric... View the full answer