Question: BONUS: Mike Sievert mentions that T - Mobile's strategy involves making substantial investments in customers. What does adding travel perks amount to and is it

BONUS: Mike Sievert mentions that T-Mobile's strategy involves making
substantial investments in customers. What does adding travel perks
amount to and is it a sustainable advantage?
It is a way to reduce supplier power and it is sustainable because
foreign networks do not have negotiating power against T-Mobile.
It is an increase in rivalry which is a cost for all competitors but its
sustainable because it cannot be copied.
It is an increase in rivalry which is a cost for all competitors but it's not
sustainable because all the main competitors he mentions can easily
offer the same.
It is a way to reduce the threat of new entrants and it is sustainable
because there are few potential new entrants in the market.
 BONUS: Mike Sievert mentions that T-Mobile's strategy involves making substantial investments

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!