Question: BONUS: Mike Sievert mentions that T - Mobile's strategy involves making substantial investments in customers. What does adding travel perks amount to and is it
BONUS: Mike Sievert mentions that TMobile's strategy involves making
substantial investments in customers. What does adding travel perks
amount to and is it a sustainable advantage?
It is a way to reduce supplier power and it is sustainable because
foreign networks do not have negotiating power against TMobile.
It is an increase in rivalry which is a cost for all competitors but its
sustainable because it cannot be copied.
It is an increase in rivalry which is a cost for all competitors but it's not
sustainable because all the main competitors he mentions can easily
offer the same.
It is a way to reduce the threat of new entrants and it is sustainable
because there are few potential new entrants in the market.
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