Bottleneck Analysis: Capacity Analysis with Simultaneous Processes Example 7 - Consider the flowchart below depicting a typical process for a basic standard dental cleaning appointment. The Hygienist cleaning and X-ray exam by the dentist occur simultaneously. Hygienist cleaning 24 min/patient Check in Takes X-ray Develops X-ray Dentist Check out 2 min/patient 2 min/patient 4 min/patient 8 min/patient 6 min/patient X-ray exam 5 min/patient Where is the bottleneck in the system? What is the hourly capacity of the entire process? What is the throughput time? If the hygienist began each cleaning immediately after the X-ray is taken (while it is being developed), how would this improve system capacity and/or patient throughput time? 1 What would you suggest this dentist's office consider doing, to increase capacity