Question: BPMN Assignment The assignment requires you to create a BPMN process diagram to document the case below. Use Lucidchart or other similar software to create
BPMN Assignment The assignment requires you to create a BPMN process diagram to document the case below. Use Lucidchart or other similar software to create your BPMN process diagram. The project is graded based on the rubric available on Blackboard, including demonstrating an understanding of the case, clarity of the BPMN process diagram, and proper use of BPMN process diagram conventions. The assignment is worth 20 points. Background: Acme Company distributes medical supplies to assisted care and memory facilities in South Carolina and Georgia. Their sales are business-to-business, using credit sales (invoices and accounts receivable) for their sales and collection process. Processes: Sales Sales are received via purchase orders from existing clients. The purchase orders are received via telephone, fax, EDI (electronic data interchange), and e-mail. The sales orders are keyed into Acmes system when received by telephone, fax, or e-mail, and EDI orders are directly transferred into the system via the EDI translator. The system automatically performs a credit check and holds orders for customers whose accounts receivable are not current. The credit manager will review the held orders and contacts the client directly. The credit manager may hold the order until payment is received or release the order. Shipping The shipping department processes the released orders. The warehouse staff fills all orders. The warehouse manager assigns different team members to process individual orders. They pick the goods and bring them to the packing station. An additional team member reviews the shipment to verify the correct items and quantities are present. The packer then places the items into an appropriately sized box for shipment via USPS, FedEx, or UPS. An e-mail confirmation of the shipment is automatically generated and sent to the customer. Billing The billing clerk invoices all shipments from the previous day in one batch. The invoices are sent to clients via e-mail or USPS. Cash Receipts Cash receipts are received via USPS and processed daily. The administrative assistant creates a batch via RDC (Remote Deposit Capture) to scan the checks and upload the deposit to the bank. The RDC captures then makes a file with account numbers cross-referenced from the bank account numbers from the check. The accounts receivable clerk reviews the batch, enters any missing customer account numbers, and updates the cash receipts. Accounts receivable statements are generated monthly and e-mailed to clients. Definitions & Notes EDI Electronic Data Interchange enables organizations to save money by creating and transmitting the information contained in such documents electronically. (Simkin, Worell, and Savage (2018), Core Concepts of Accounting Information Systems, Wiley.) EDI is not e- commerce and predates e-commerce as a business-to-business technology. RDC Remote Deposit Capture is a technology that allows the electronic
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