Question: BrewBean, a regional coffee shop, prides itself on sourcing ethically grown, premium - quality coffee beans and providing personalized service to its customers. A large
BrewBean, a regional coffee shop, prides itself on sourcing ethically grown, premium
quality coffee beans and providing personalized service to its customers. A large national
chain, CoffeeMax, has opened several locations nearby, offering lower prices and quick
service. However, there is a viable market segment in the region that values ethical
sourcing and personalized customer experience. Although BrewBean is more expensive,
these customers represent an untapped market.
What positioning strategy should BrewBean use to highlight its competitive advantage
over CoffeeMax?
Focus on offering lower prices to compete with CoffeeMax.
Emphasize the speed and convenience of the service.
Introduce a fastfood style menu to compete directly with CoffeeMax's quick service.
Highlight the ethical sourcing of its coffee and personalized customer experience to attract this
untapped market segment.
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