Briefly summarize Managing Quality. How do quality and strategy affect Managing Quality? Define quality when it refers to Managing Quality. Summarize Total Quality Management (TQM) and the tools of TQM. What is the role of inspection in Managing Quality? What is the role of TQM in Services? How can Managing Quality be addressed from a Christian worldview? In other words, what guidance from a biblical perspective could be applied to understand and possibly resolve Managing Quality? Frame Managing Quality using ethical theories (utilitarianism, Kantian ethics, distributive justice, virtue ethics, and covenantal ethics).