Brooks took a sip and continued to write. $(2)$ Thank God for LA$.$ From the outset, Barry and Maxine had worked feverishly while avoiding the whining and complaining that seemed to overwhelm members of the Chicago team. The atmosphere was different. Although the project moved forward, meeting deadlines, there appeared to be less stress. The LA team members focused tirelessly on work, with no families to consider, alternating intense work with joking around. "Those are my kind of people," he thought. $(3)$ But there is Chicago, he wrote. Earlier in the day Sam Matheny from sales had e$-$mailed, then called Brooks to tell him the two remaining members of the Chicago team appeared to be altemating between bickering and avoiding one another. Apparently this had been going on for some time. What's with that? Brooks wondered. And why did Sam know and I didn't? So that morning, before his flight, Brooks had to make time to call and text both Finley and Johnston. Finley admitted he had overreacted to Johnston.

"Look, man. I$\text{'}$m tired and stressed out. We've been working non$-$stop. My wife is not happy."

"Just get along until this project is completed," Brooks ordered. "When will that be$?"$ Finley asked before hanging up$.$

Brooks thought about Madison's persistent complaints to him that the team appeared to have a lack of passion, and she admonished him to "get your people to understand the urgency of this project." Her complaints only added to his own stress level. He had long considered himself the frontrunner for Madison's job when she retired in two years. But had his team ruined that dream? The sense of urgency could be measured now in the level of stress and the long hours they had all endured. He admitted his team members were unenthusiastic, but they seemed committed.

Is it too late to turn around and restore the level of teamwork? He tore off the sheet from the pad, crumpled it in his hand, and stared out the window.

Questions

How would you characterize Brooks's leadership approach $($task versus people$)?$ What approach do you think is correct for this situation? Why?

What would you do now if you were Brooks? How might you awaken more enthusiasm in your team for completing this project on time? Specify the steps you would take.

How would you suggest that Brooks modify his leadership style if he wants to succeed Madison in two years? Be specific.