Brown Laundry has a variable demand. The daily demand ranges from 100 to 140 customers a day with an average of 5 items. The average daily demand is 110 customers. The laundry operates 10 hours a day. Each ordertakes approximately 5 minutes.

Required:

a.What is the average customer waiting time, in minutes?

b.What is the cycle time for an order?

c.The manager has decided that the waiting time is too long and has increased the workday to 11 hours. Whatis the waiting time now? Will the customers be any happier?

Answer rating: 100% (QA)

a Waiting minutes 110 x 522 x 600 minutes per day 110 x 5 275 minutes b Cycle time ... View the full answer